Terms & Conditions 2016-10-15T09:35:34+00:00

Terms and Conditions

By accessing, viewing or ordering Downunder Toys products, you acknowledge that you have read and accepted the terms and conditions of service. The terms may be modified without notice.

Age of consent

You must be of legal age to view adult content, which varies from country to country. In Australia, you must be at least 18 years of age to access adult content. Our staff take all reasonable precautions to ensure our customers are of legal age, but we do not take responsibility for the actions of minors who deliberately seek out adult information.

Colours

Swatch colours listed for each product on our website are used as a guide only. Colours are an indicator and as near as possible. Due to the hand made nature of the products there is likely small variations, due to the artisan nature of the production process.

Currency

All items displayed are priced in Australian Dollars, and Goods and services tax (GST) is added to all purchases with a delivery address inside Australia. If you are ordering from outside Australia, your paypal account will make the currency exchange on your behalf, and we are fully practised at shipping internationally.

Payment Security

Because we had to deal with credit card fraud we no longer process cards through our bank. You are welcome to use your credit card securely through paypal.

Payment Options

Whilst credit cards can be processed through paypal, we also offer the Poli payments system or cash-on-delivery service through Australia Post. For any other forms of payment, please email us at downundertoys@bigpond.com

Shipping

All orders will despatched 3-5 days of receipt of your order,although some items already in stock can be despatched same day,packaging is very discreet to protect your privacy. most despatches are shipped via Australia Post

Privacy

Downunder Toys was established in 1992. We have been supplying pleasure products discreetly for more than 20 years, and we have never disclosed details of any customer, name or address, to any third party. We will never sell or give away customer information.

Return Policy

Consumer law in Australia requires that a product should be suitable for the purpose for which it is sold. Downunder Toys are designed for intimate use. If, when your order is delivered, you find a product has a fault from the manufacturing process, you have 14 days in which to return the faulty goods to us for replacement. In the case of a faulty product being delivered to you, please notify us via email immediately, and we will arrange to replace the product.

Due to hygiene issues we cannot accept for replacement, a product which has been used.

To arrange a return or replacement, please contact us.

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